Term and Conditions

Last Updated: [Insert Date]

1. Our Store & Target Customers

Equestrian Apparel Store specializes in high-quality riding apparel and safety equipment for equestrians of all ages. Our products cater to:

• Competitive and recreational riders
• Adults and children requiring equestrian gear
• Safety-conscious customers seeking protective equipment
• International customers (excluding certain Asian and remote regions)

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of any unauthorized account use

2.2 Prohibited Activities

You may not:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Misrepresent your identity or location
• Place fraudulent orders

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However:

• Colors may vary slightly due to monitor settings
• We reserve the right to update product information without notice
• Some items may have limited availability

3.2 Safety Equipment

Special conditions apply to safety gear:

• Body protectors and riding hats cannot be returned for hygiene reasons
• Customers are responsible for proper fitting of safety equipment
• We recommend professional fitting for all protective gear

4. Ordering and Payment

4.1 Order Process

Our ordering workflow:

1. Add items to your cart
2. Proceed to checkout
3. Select shipping method
4. Complete payment
5. Receive order confirmation

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing and Taxes

All prices are in USD and exclude:

• Shipping costs (unless free shipping applies)
• Customs duties or import taxes for international orders

5. Shipping and Delivery

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

Method	Cost	Carrier	Delivery Time	Features
Standard	$12.95	DHL/FedEx	10-15 business days	Tracking & insurance
Free Shipping	Free (orders >$50)	EMS	15-25 business days	Basic tracking

5.3 International Orders

We ship worldwide except to certain Asian and remote regions. International customers:

• Are responsible for any customs fees
• May experience longer delivery times
• Should check local import regulations

6. Returns and Refunds

6.1 Return Policy

Most items can be returned within 15 days of receipt if:

• In original condition with tags attached
• Packaging is intact
• Non-returnable items are excluded (see below)

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• All Body Protectors (adult and children’s)
• All Riding Hats/Helmets
• All types of Socks
• Items marked “Final Sale”
• Customized products

6.3 Return Process

1. Email [email protected] within 15 days
2. Include order number and return details
3. Wait for approval (1-2 business days)
4. Ship approved returns to our address
5. Allow 3-5 business days for refund processing

7. Intellectual Property

All content on horsebackridingwear.com is our property or properly licensed, including:

• Text content and product descriptions
• Images and photographs
• Logo and branding elements
• Website design and functionality

Unauthorized use of any content is prohibited without express written permission.

8. Liability Limitations

8.1 Product Use

Equestrian Apparel Store is not liable for:

• Injuries resulting from product misuse
• Improper fitting of safety equipment
• Failure to follow manufacturer guidelines

8.2 Website Operation

We strive to maintain continuous site availability but are not liable for:

• Temporary site outages
• Technical issues beyond our control
• Third-party service interruptions

8.3 Maximum Liability

Our maximum liability for any claim is limited to the purchase price of the relevant products.

9. Privacy and Data Protection

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Pittsburg, US.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

12. Contact Us

For questions about these Terms and Conditions:

Equestrian Apparel Store
3384 Park Street
Pittsburg, US 94565
Email: [email protected]